FAQs
Questions we hear every week
If you don't see your answer here, our friendly staff is available Monday through Friday, 8am–5pm.
What kind of insurance do you accept?
We handle all insurance claims. We are a direct repair shop with Mercury and California Casualty, and we accept most insurance carriers.
How long does it take to repair a vehicle?
Our estimators will inform you of a completion date based on the damages to your vehicle.
What if other damage is found during the repair? Do I have to call my insurance?
No. Our estimators contact your insurance company directly for authorization to complete the repair.
I do not have a rental — can someone drive me home?
Yes. We can drop you off or pick you up within the area, and we have an on-site Hertz Local Edition for rentals.
Do you have staff who speak my language?
Yes. We have English, Tagalog and Hmong translators on staff so you fully understand your estimate, timeline and warranty.
Do I need an appointment for an estimate?
Yes. Estimates are by appointment only. Please call 559.299.2116 to schedule a time.
Still have a question?
From the staff at Renewal Body Works, thank you for the opportunity to service your vehicle.